Important Information


Cancellation Policy

There is FREE cancellation up to 72 hours before 6:00 p.m. Mountain Time of your arrival date. Failure to cancel in time will result in a no-show charge to your credit card in the amount of one night’s stay including taxes. Be sure to obtain a cancellation number and keep it for future reference. There will be no refund of your deposit should you fail to timely cancel and any other nights reserved will automatically be cancelled. Group cancellations are governed by group agreements.


Accessible Rooms

We have several accessible poolside rooms on the property with wheelchair access, roll-in showers, and bathroom safety bars. Please note that we do not have elevators on the premises.


Additional Persons

Room rates are based on single/double occupancy. There is a charge of $10.00 per person per night for each additional person in a room, regardless of age. Desert Pearl Inn reserves the right to limit the total number of occupants in a room. King rooms and suites are limited to four persons; Double Queen rooms to six persons. Rollaway beds are not available. Every room has a queen sofa sleeper.


Check-in & Checkout

Desert Pearl Inn is on Mountain Standard Time and observes daylight saving time. While we are open 24/7, Registration lobby doors are locked from 11:00 p.m. until 6:00 a.m. for security purposes. For after hours assistance, please ring the doorbell or call the Front Desk.

Due to COVID-19, our housekeeping staff is taking extra steps for your safety. This has resulted in a later check-in time of 4:00 p.m., Mountain Standard Time. At check-in, your credit card will be authorized for the full amount of your stay including taxes.

Checkout time is no later than 11:00 a.m. unless a later checkout time has been pre-approved. Late checkouts can only be approved by the manager on duty on the morning of departure and are subject to housekeeping’s ability to accommodate such a request. Late checkouts without pre-approval will be charged a full night’s stay.


Cribs

Cribs are available on a reserved or first come, first served basis. Contact the front desk or housekeeping for crib service. Unless you have reserved a crib as part of your reservation, there may be a nightly charge of $10.00 plus tax.


Extended Stays

During off-season periods (November through February), we offer lower rates for extended stays of five or more nights in all rooms and suites. Lower rates may not be combined with other discounts and are subject to availability. Contact our reservations desk for details.


Off-Season

Consider a visit to Zion Canyon during off-season periods. You will discover blooming cacti and wildflowers in spring and gorgeous fall foliage enhanced by the canyons’ red walls in autumn. Enjoy the solitude with fewer visitors and, of course, better rates! Our off-season prices vary. Please contact our reservations desk for current rates.


Pets

No pets (other than service animals) are allowed in guest rooms or anywhere on the property of Desert Pearl Inn. Any damage or extra cleaning arising from a pet will be charged to the room’s credit card on file. Pet owners are responsible for keeping their service animal leashed at all times outdoors and removing pet waste from the grounds. Zion National Park does not allow pets on shuttle buses. Our Front Desk will be happy to suggest boarding alternatives.


Quiet Hours

Between the hours of 10:00 p.m. and 8:00 a.m., guests must observe quiet hours and refrain from excessive noise that would disturb other guests.


Rates

Room rates are based on single/double occupancy. All rates are subject to applicable state and local taxes, are quoted in U.S. dollars, are subject to change without notice, and are not guaranteed without a confirmed reservation. Holiday and weekend rates may be higher. There is a charge for each additional person per night, regardless of age.


Smoking

All rooms, suites, balconies/terraces, and the pool area are smoke-free. Smoking is allowed only in designated areas. Please refer to our property map to view smoking locations.


Link to House Policies for complete information.